About AFI Digital Services

The People Behind
Every Delivery

Although everyone says it, in our case it is genuinely true: the key to our success lies in our team. Each person at AFI brings deep expertise to their practice area, and it's their combined effort — and shared commitment to quality — that makes AFI the partner our clients trust.

Founder & Leadership

The Team That Leads AFI

A close-knit, talented group with a common goal — delivering consistently excellent outcomes for our clients while making AFI a rewarding place to build a career.

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Founder & Prime Mover
Vikrant Singh
Founder & Managing Director, AFI Digital Services

Vikrant Singh founded AFI Digital Services in October 2010 with a conviction that the digital services industry needed a different kind of partner — one that competed not on cost, but on the quality of its work and the depth of its commitment to client outcomes. That founding conviction has shaped every decision AFI has made in the fifteen years since.

With a background spanning eLearning instructional design, digital content production, and organizational strategy, Vikrant has led AFI from a focused eLearning studio serving UK and European publishers to a four-practice-area digital transformation partner serving enterprises, NGOs, and international organizations across twelve countries. He remains personally involved in the strategic direction of AFI's most significant client engagements.

Vikrant's approach to leadership is straightforward: hire people who are genuinely excellent at what they do, give them the process and tools to do it well, and hold the whole organization to standards that make clients trust AFI with their most important initiatives.

15+ years in digital transformation
International client relationships
eLearning & instructional design background
SP
Project Management
Sonel Pandey

Sonel leads AFI's project management function — the operational nerve centre that keeps every client engagement on schedule, on scope, and free of surprises. She is the named project lead for AFI's most complex multi-workstream engagements, and the person clients hear from first when something needs resolving.

Project Delivery Client Management Quality Assurance
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Quality Assurance
Monalisa Khatua

Monalisa leads AFI's quality assurance practice — responsible for the multi-stage QA frameworks that govern every deliverable that leaves our studio. Her team conducts instructional accuracy reviews, technical compliance checks, and accessibility validation across all four service areas. Zero defects at delivery is her standard.

Quality Frameworks Accessibility (WCAG) SCORM Compliance
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Instructional Design Lead
Learning Design Team

AFI's instructional design team is the creative and strategic heart of our Digital Learning practice — responsible for turning complex subject matter into learner-centered digital experiences. Each engagement is led by a senior instructional designer with subject-matter expertise in the relevant sector.

Instructional Design eLearning Production Localization
TL
Technology & Platform Development
Technology Team

AFI's technology team covers the full custom web and app development stack — frontend, backend, API development, LMS development, and cloud infrastructure. The team operates under a strict delivery discipline: two-week sprint cycles, continuous accessibility testing, and a defined deployment pipeline with rollback procedures at every stage.

Full-Stack Development LMS Development Cloud Infrastructure
CD
Content Digitization
Content Transformation Team

AFI's content digitization team handles high-volume document transformation, accessibility remediation, structured XML/HTML conversion, and multilingual content production. The team is built for scale — structured batch workflows, QA gates after every production cycle, and chain-of-custody documentation throughout.

Document Processing WCAG Remediation Multilingual Output
DM
Digital Marketing
Marketing & Growth Team

AFI's digital marketing team drives inbound pipeline for B2B clients across our four service areas — combining SEO strategy, content production, paid media management, and analytics into integrated programs that generate compounding returns. Every program is anchored in defined KPIs and reviewed monthly against pipeline data.

SEO & Content Paid Media Analytics & Attribution

Our Culture

What It's Like to Work at AFI

AFI is a place where skilled people do demanding work for global clients — and where the quality of that work, and the relationships that sustain it, are taken seriously every day.

Small teams, big ownership

At AFI, you don't contribute to a project — you lead it. Our flat structure means that every team member has meaningful ownership of client outcomes from the start of their career with us. There are no junior-level ticket-fillers here.

Global client exposure from day one

Our clients include UN agencies, international publishers, multinational enterprises, and global NGOs. Working at AFI means collaborating with sophisticated buyers across cultures and time zones — and building the professional fluency that comes from that.

Standards that push you to grow

AFI's quality standards are genuinely high — and that's intentional. We believe that working at consistently high standards is the fastest path to professional growth. The discipline of our QA process, our structured delivery methodology, and our client communication norms are transferable career assets.