Industry — Government & International Organizations
We work with government ministries, UN agencies, multilateral bodies, and intergovernmental organizations to deliver compliant, accessible, multilingual digital programs — meeting public sector procurement standards and operational realities that most digital agencies simply don't understand.
Sector Context
Working with government ministries, UN agencies, multilateral development banks, intergovernmental organizations, and regional bodies requires more than technical capability. It requires a genuine understanding of how these institutions procure services, how they make decisions, how they measure success, and what failure looks like politically and reputationally. Most digital agencies don't have this understanding — they treat public sector and international organization work like any other B2B engagement, and the gaps show immediately.
AFI Digital Services has built its practice around the realities of this sector. We understand UN procurement frameworks and can provide the documentation, certifications, and compliance evidence that RFP processes require. We design for multilingual audiences from the start — not as a post-hoc localization exercise — because we know that a capacity-building program that works in Geneva but fails in the field in Nairobi is not a success. We build for bandwidth-constrained environments, for learners who may have limited technical literacy, and for distribution across devices and platforms that vary enormously by country context.
We also understand the political dimensions of public sector digital work. Content must be neutral, evidence-based, and rigorously reviewed. Accessibility is not optional — it is a legal and ethical obligation. Data must be handled in accordance with jurisdiction-specific privacy regulations. And every deliverable must be maintainable by the organization's own team after the engagement ends, because dependency on external vendors is not a sustainable model for public sector institutions.
These are not challenges we learn on your project. They are the operating context we designed our practice around.
The Challenges We Solve
AFI understood the complexity of our procurement environment from the very first call. They provided every document we needed for vendor registration, built the program to WCAG AA from the ground up, and delivered across six languages in the timeframe we needed. Working with an agency that genuinely knows this sector makes an enormous difference.
Solutions for This Sector
Four solution areas — each adapted to the specific operating context of public sector and intergovernmental institutions — delivered to the compliance and quality standards your mandate requires.
Custom eLearning programs for field staff onboarding, compliance training, technical skills development, and institutional capacity building. Designed for geographically distributed teams, low-bandwidth environments, and audiences with varying levels of digital literacy. Delivered in multiple languages, SCORM/xAPI compliant, and compatible with standard UN LMS platforms including Saba, Cornerstone, and custom systems. We have delivered capacity building programs for staff across Africa, Asia, the Middle East, and Latin America.
Conversion of institutional archives, policy libraries, research reports, and field documentation into WCAG 2.1 AA compliant, multilingual, searchable digital formats. We handle the full spectrum: scanned PDF remediation, structured HTML conversion, EPUB3 production, and metadata tagging for knowledge repository integration. For organizations under public sector accessibility mandates, we provide conformance certificates for audit purposes and maintain a documented audit trail throughout the digitization process.
Custom web portals and knowledge platforms for intergovernmental bodies, treaty secretariats, and government ministries — built to open standards, maintained by your team, and accessible to all audiences including people with disabilities. We design for WCAG compliance, multilingual interfaces (including RTL scripts), high-security hosting requirements, and the institutional approval processes that public sector web publishing involves. Includes full CMS training and documentation for internal content teams.
Digital communications programs for government agencies and international organizations that need to reach specific audiences — from citizen awareness campaigns to professional stakeholder engagement. We design multilingual content strategies, produce accessible communications materials in multiple formats, and build the digital infrastructure (web, email, social) that keeps institutional messaging coherent across languages, regions, and channels.
Case Studies
Two recent engagements with international organizations — demonstrating field-ready, multilingual, compliance-first digital delivery.
Compliance & Standards
Every deliverable for government and international organization clients is designed, tested, and documented against the compliance frameworks that govern public sector procurement and digital output.
Why AFI
Working with government and international organizations requires a different posture than commercial B2B work. We've spent years building the processes, documentation, and cultural understanding that this sector demands.
We maintain current vendor documentation for UN, World Bank, and government procurement systems — including UNGM registration materials, technical capacity evidence, and all standard compliance declarations. We don't slow down your procurement cycle.
We design for the people in Nairobi, Beirut, and Bangkok — not just the stakeholders in Geneva and New York. Offline capability, low-bandwidth optimization, and multilingual RTL support are not afterthoughts in our process; they're front-loaded requirements.
Every deliverable for public sector clients comes with full compliance documentation — WCAG conformance certificates, PDF/UA verification reports, testing methodology documentation, and chain-of-custody records for digitization projects. Audits don't catch us unprepared.
We build for organizational independence. Every platform we create includes CMS documentation, user guides, and team training. Every eLearning program includes authoring source files and a maintenance guide. You own what we build — completely.
Our Services
Each of our four practice areas is adapted to meet the specific requirements of government and international organization mandates.
Tell us about your mandate, your audience, and the compliance requirements you're working to. We'll respond within one business day with an initial assessment — and the documentation your procurement process needs.